Privacy Policy

Mint Medical PLLC dba Riko is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or receive services from our practice.

1. Information We Collect

We may collect the following categories of information:

• Personal information, including your name, date of birth, address, email address, phone number, and emergency contact information.
• Health information you provide in connection with consultations, treatment, scheduling, intake forms, or other healthcare services.
• Insurance and billing information, when applicable.
• Payment information necessary to process transactions.
• Technical information automatically collected through our website, including your IP address, browser type, device information, pages visited, and similar website analytics.
• Mobile phone numbers and SMS opt-in information if you choose to receive text communications.

2. How We Use Your Information

We use your information to:

• Provide medical and aesthetic services.
• Schedule and manage appointments.
• Communicate regarding appointments, treatment recommendations, follow-up care, and customer service.
• Process payments and maintain billing records.
• Operate, maintain, and improve our website and services.
• Measure and optimize the effectiveness of advertising and marketing campaigns using privacy-protective methods.
• Comply with applicable legal, regulatory, licensing, and accreditation requirements.
• Protect the safety, security, and integrity of our practice and patients.

3. Protected Health Information (PHI)

4. Disclosure of Information

We may disclose your information:

• To healthcare providers involved in your care.
• To laboratories, pharmacies, or other healthcare partners as necessary to provide treatment.
• We may share information with third-party service providers that assist us in operating our practice, such as payment processors, accounting professionals, IT support providers, or other vendors that provide services on our behalf.Where required, these providers are contractually obligated to safeguard protected information.
• When required by law, court order, subpoena, government request, or other legal obligation.
• To protect the rights, safety, or property of our patients, staff, or practice.

5. Mobile Communications

If you opt in to appointment texts, Mint Medical PLLC dba Riko sends automated booking confirmations, appointment reminders, and reply confirmations. SMS consent is optional and is not required to book an appointment.

• A booking confirmation and one reminder 2 days before each appointment, plus reply confirmations. Message frequency varies with your bookings and replies.
• Message and data rates may apply.
• Reply STOP to opt out or HELP for help. For assistance, call or text (212) 201-1043.
• Mobile opt-in information will never be sold or shared for third-party marketing purposes.
• Read our SMS Terms and Conditions.

6. Data Security

7. Your Rights

Depending on applicable law and the nature of your relationship with us, you may have the right to:

• Request access to your personal information or protected health information.
• Request corrections or amendments to inaccurate information.
• Request restrictions on certain uses or disclosures of your information, where permitted by law.
• Request confidential communications through alternative means or locations.
• Obtain copies of your health records as permitted by law.
• Withdraw consent for communications or other activities where your consent is required by law.
• Request deletion of certain personal information where permitted by applicable law.Please note that medical records are generally retained for the period required by federal and state law and cannot always be deleted upon request.
• Receive information regarding our privacy practices.

To exercise these rights, please contact us using the information below.

8. Cookies and Analytics

9. Changes to This Policy

10. Contact Us

If you have questions regarding this Privacy Policy or your privacy rights, please contact: